Process Quality Specialist

Process Quality Specialist 
Richmond, VA
Pay: $45.00 – $48.00 per hour 
26-03148
Job Summary
The Process Quality Specialist is responsible for planning, conducting, and coordinating complex quality assurance initiatives with a strong emphasis on electrical and mechanical systems. This role plays a critical part in enhancing customer satisfaction by resolving complaints, analyzing defects, and implementing effective corrective actions. The position focuses on ensuring the quality and reliability of products used in critical power applications, including power distribution units, static transfer switches, and uninterruptible power supplies. The Process Quality Specialist serves as a technical advisor to leadership and customers while driving continuous improvement across manufacturing operations.

Job Responsibilities

• Develop and maintain Quality Plans, Control Plans, inspection checklists, and establish Critical to Quality (CTQ) parameters and quality gates.
• Monitor and analyze First Pass Yield metrics to identify improvement opportunities and enhance product quality and production efficiency.
• Investigate customer complaints, perform root cause analysis, and implement corrective and preventive actions.
• Coordinate with cross-functional teams during customer audits, factory acceptance tests, and certification audits to ensure compliance and timely resolution of issues.
• Perform Cost of Poor Quality (COPQ) analysis and lead initiatives to reduce defects, improve efficiency, and increase profitability.
• Map manufacturing processes and identify opportunities for process improvements, including automation.
• Conduct product audits in accordance with applicable electrical and mechanical industry standards.
• Support quality assurance efforts for products used in critical power applications, including power distribution units, static transfer switches, and uninterruptible power supplies.
• Serve as a technical advisor to leadership and customers on complex electrical and mechanical quality issues.
• Promote continuous improvement initiatives using Lean and Six Sigma methodologies.
• Mentor team members and support professional development within the quality function.

Job Requirements

• Bachelor’s degree in Electrical, Mechanical, Industrial Engineering, or a related field.
• Minimum of 5 years of experience in quality assurance with a focus on electrical and/or mechanical systems.
• Strong knowledge of electrical components, mechanical assemblies, and manufacturing processes.
• Proficiency in quality tools and methodologies, including FMEA, 7 QC tools, 5S, 5 Whys, Kaizen, Poka-Yoke, SPC, DMAIC, and 8D root cause analysis.
• Experience working with electrical and mechanical industry standards and compliance requirements.
• Familiarity with Lean, Six Sigma, and continuous improvement methodologies.
• Strong analytical and problem-solving skills with attention to detail.
• Effective communication skills and ability to collaborate with cross-functional teams and customers.
• Ability to manage complex projects and multiple priorities.
• Must have authorization to work in the United States.

Work Experience

• At least 5 years of experience in quality assurance within an electrical and/or mechanical manufacturing environment, preferably supporting critical power or similar products.

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About Equiliem

Equiliem believes in empowering success. It’s our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.

Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.

For almost 30 years, we’ve helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.

Benefits

We offer a comprehensive benefits package to our employees, which includes:

• Medical Insurance
• Vision & Dental Insurance
• Life Insurance
• Matching 401(k)
• Commuter Benefits
• Employee Discounts & Rewards
• Payroll Payment Options

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EEO Employer

Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or (732) 238-6050.