Equiliem Receives ClearlyRated’s Best of Staffing Award for Service Excellence
ClearlyRated’s Best of Staffing is based entirely on ratings provided by the firm’s clients and employees. The 2023 award represents five consecutive years the firm has been recognized for providing superior service.
Equiliem’s Chief Vision Officer Bradley Block said that the most recent award is particularly meaningful because it reflects the energy of the new brand rolled out as part of the firm’s 2022 consolidation of six niche staffing companies. Block explained, “In June 2022, we brought six brands together to better serve our clients and candidates. It’s been amazing to witness the improvements coming out of this transformation, and especially gratifying to see the growth of employees and impact on our clients.”
“We greatly appreciate the clients and employees who participated in this valuable, formal feedback tool. It was very gratifying for our team members to receive so many shout-outs and the recognition they deserve,” Block said. He said that Equiliem’s practice of celebrating success collectively helps people stay connected to a shared purpose and find joy in their daily work. “We have a team who truly loves what they do, so the positive feedback gives us a moment to shine the light on them.”
Block added, “We are grateful for the appreciation from our clients and employees, and we are grateful also for the opportunity to learn about where we can continue to improve.” He said the company takes the survey’s constructive feedback into its planning sessions for the upcoming year. “We have many conversations and roundtables. The survey input helps drive initiatives that allow us to improve continuously.”
Block said that his team doesn’t waste time when it comes to opportunities for improvement. One area that was flagged during the 2022 survey was the need to streamline and make the candidates’ onboarding experience less burdensome. “Within 30 days of the survey results, we had a team engaged in a slate of initiatives. By 60 days, we had implemented most of those changes and added some more to the list. Our team is very zealous about responding to needs and making sure we’re always reaching for the next level in client and candidate service.”
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help them measure their service experience, build an online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
Equiliem (www.equiliem.com) believes in empowering success. It’s our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.
Across the U.S., leading companies in healthcare, government, light industrial manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.
For over 50 years, we’ve helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.