Position Summary
The Medical Assistant assists in the examination and treatment of patients under the direction of a physician. This role supports clinical operations by coordinating patient care, maintaining accurate medical records, performing basic clinical procedures, and ensuring a positive patient experience.
Key Responsibilities
Patient Care & Clinical Support
- Maintain efficient patient flow during clinic hours.
- Record and document patient vital signs, including blood pressure, pulse, respirations, height, and weight.
- Review and update medical, social, family history, and medication lists during patient visits.
- Accurately enter and maintain patient information in the Electronic Medical Record (EMR).
- Obtain relevant patient information to support physician decision-making according to office protocols.
- Prepare treatment and examination rooms, ensuring they are clean, organized, and fully stocked.
- Administer routine clinical services as assigned, including:
- Vaccinations
- Phlebotomy
- EKG testing
- Cardiac monitoring
- Cast removal
- Assist with training and onboarding new employees as needed.
Medical Records & Documentation
- Prepare patient charts by reviewing, scanning, and abstracting medical records into the EMR.
- Ensure all required documentation, diagnostic results, hospital reports, and external medical records are available for patient visits.
- Obtain records and information from outside facilities through electronic systems, websites, or direct communication.
- May serve as an EMR Super User and provide support to office staff.
Medication & Patient Communication
- Process medication refills and prior authorizations.
- Communicate with patients, pharmacies, and insurance companies regarding prescription requests.
- Maintain records of medication samples and ensure proper disposal of expired medications.
- Return patient calls and respond to MyChart messages as appropriate.
Administrative Support
- Manage EMR work queues, in-baskets, workflow logs, and patient communication tasks.
- Coordinate or oversee office work queues as assigned.
- Answer incoming phone calls and assist with patient inquiries.
- Schedule appointments and perform patient check-in/check-out procedures.
- Complete precertifications and authorizations for prescriptions, procedures, and surgeries.
- Order medical and office supplies as needed.
- Complete patient assistance applications and related paperwork.
Compliance & Quality
- Maintain a safe, secure, and compliant work environment.
- Protect patient confidentiality and adhere to HIPAA regulations.
- Demonstrate understanding of the legal responsibilities of the Medical Assistant role.
- Support quality improvement initiatives and patient satisfaction goals.
- Follow all organizational policies, procedures, and regulatory requirements.
Required Qualifications
Education
- High School Diploma or GED equivalent.
- Graduate of an accredited Medical Assistant program.
Certifications
- Basic Life Support (BLS) certification.
Skills & Experience
- Excellent computer proficiency, including Microsoft Outlook, Excel, EMR, and scheduling systems.
- Strong communication and interpersonal skills with the ability to interact professionally with patients, physicians, visitors, colleagues, and vendors.
- Ability and willingness to travel to other physician office locations as needed.
Preferred Qualifications
Education
- Associate Degree.
Certifications
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential from an accredited certifying body.
Experience
- Two (2) to five (5) years of Medical Assistant or related healthcare experience.
- Experience in multiple healthcare settings, such as primary care, specialty care, urgent care, or EMS.
Additional Clinical Skills
- Phlebotomy
- EKG performance and interpretation support
- Suture removal
- Splinting
- Other advanced clinical support skills
About Equiliem
Equiliem believes in empowering success. It’s our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.
Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.
For almost 30 years, we’ve helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.
Benefits
We offer a comprehensive benefits package to our employees, which includes:
- Medical Insurance
- Vision & Dental Insurance
- Life Insurance
- Matching 401(k)
- Commuter Benefits
- Employee Discounts & Rewards
- Payroll Payment Options
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EEO EmployerEquiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or (732) 238-6050.